Warranty Policy
Tiger machines come with 1 year or 2000 working hours, whichever comes first;
Engine and hydraulic component up to 3 Years or 5000 hours, whichever comes first;
If there is any issue with your machine outside of normal wear and tear items such as tracks, washers, batteries, fan belts etc., we will supply all parts to you, so you can quickly and easily replace and keep the machine operational.
The standard warranty for the machines covers major components but excludes routine maintenance items such as filters, oils, belts, hoses, glass and light bulbs. Warranty does not apply to misuse, accidents, normal wear and tear, natural events or unauthorized repairs. Terms and conditions apply.
After-Sales Support
Our service is centered around your satisfaction. This is not only our commitment but also our unique service philosophy. Any technical issues just call or email us with earliest time reply. We will record the video or pictures as your request to demonstrate how to solve your concern. If, in the unlikely event you have a problem with your machine, we are only a phone call away. 99.9% of the time we will be back to you same day, we know your machines are important to you. No hassles after sales service and we keep all spare parts in stock to keep the machine operational.
Spare Parts & Attachments
We have extensive spare parts and attachment local stock deliver spare parts Australia wide. Attachments like different sizes of breaker, rock breaker, tilting bucket, shake bucket, tilting hitch, and auger etc. in stock as well. Custom made attachments welcome. We have direct access to parts for all Tiger Machine, as well as accessories, attachments and safety equipment.
